Shipping Policy

Delivery time frames: All delivery time frames are estimated, we cannot guarantee delivery within this time frame due to unforeseen circumstances. Estimated delivery time frames are as follows:

  • AUS: 2-4 business days to VIC; 3-5 business days to NSW, TAS & SA; 4-6 business days to QLD; 5-8 business days to WA & NT. Additional 2-3 days for delivery to rural properties.                             

Freight & handling (Shipping) charges:

  • Australia: Orders under AU$50 pay AU$8, orders between AU$50 and $199 pay $15, orders AU$200 and over pay AU$35

    Payment Methods

    We accept Visa, MasterCard, American Express, Maestro, Shopify Pay, Apple Pay, Google Pay, PayPal, and phil&teds® gift cards.

    All transactions are made in Australian dollars.

    Your account will be charged at the time your order is placed. We can accept Visa gift cards as long as the funds available cover the cost of the entire order.

    You cannot pay for an order using two separate payment methods, unless one of those methods is a phil&teds® gift card.

    All payment methods offer ultra safe & secure payment: you will be directed to their respective websites to enter your payment details at checkout.

    phil&teds® is an offshore company, foreign transactions fees may be charged by your bank. For more information, talk to your bank.

    * Please note that we don't ship to PO boxes